Support
How can we
help?
Answers to the most common questions about Tokon. Still stuck? Our team answers by email.
Is my wallet safe?+
Your wallet is self-custodial: your keys are secured by Privy and only you can move your funds. We never have access to them.
How do I add money?+
Tap Deposit. Pay with Apple Pay, a debit card or a bank account through MoonPay, or send SOL from another wallet to your Solana address.
Which tokens can I swap?+
Solana tokens: pump.fun launches still on their bonding curve, and tokens that graduated to PumpSwap.
What are the fees?+
Each swap has a 1% fee, shown with the network fee before you confirm. Sending to another address costs a flat $0.30 plus the network fee.
What does Bonding mean?+
Bonding tokens are still on their pump.fun bonding curve. They graduate to PumpSwap when the curve sells out, and many never do. They are highly volatile: only put in what you can afford to lose.
Why did my swap fail?+
Token prices move fast. If the price moves past your slippage, or the token graduates while the swap is in flight, the swap is cancelled and you keep your SOL. Try again with a fresh quote.
How does the leaderboard work?+
Users are ranked by realized profit from the on-chain swaps made with their app wallet: tokens they both bought and sold in the period. Open positions don't count.
Can I export my private key?+
Yes. In the app, open Portfolio › Settings › Export private key, or go to tokon.app/export-key and sign in with the same method you use in the app.
How do I delete my account?+
In the app, open Portfolio › Settings › Delete account. Your wallet is deleted with your account: send your funds to another wallet first.